Terms of use

Draft: this is starting text. It needs a lawyer's review and company details before launch.

These terms are an agreement between you and [Company name] ("we"), which runs Coy.

Who can use Coy

You must be 18 or older and have a mobile number that is yours. You may hold one account.

How it works

You add people you know by phone number or email. We tell each person that someone who has their number or email added them, and may remind them while they're on a list. We never say who. If two people add each other, both see the match, with the name and contact they themselves wrote.

What you agree not to do

• Add someone to harass, prank, embarrass or pressure them, or add anyone under 18.
• Add a number or email that you got without the person's knowledge, or that belongs to someone you have power over at work or school.
• Use the app to find out who added you by cycling through numbers, or use automation of any kind.

We may remove accounts that break these rules, without refund.

Payments

Extra slots are a one-time digital purchase, priced including GST, and processed by Cashfree on the web. Slots are added to your account as soon as payment is confirmed. See Refunds and Cancellations. If a payment fails or slots don't appear, write to [support email] within 7 days.

No guarantee of a match

We can't promise that anyone will add you back, or that anyone will join.

Ending your account

You can delete your account at any time in Settings. We can suspend accounts that misuse the service.

Liability

The service is provided as is. To the extent the law allows, our liability is limited to the amount you paid us in the last 12 months.

Grievances

Grievance officer: to be named before launch. We acknowledge complaints within 24 hours and resolve them within 15 days.

Law

These terms are governed by the laws of India.